Customer Feedback

Here are a few of the comments we have received from our customers over the years. We try to provide our customers with the best selection of quality stuffed animals and the best customer service that we can.

Here is what some of our customers have to say:

Hi There, Thank you so much for the Hen – I received it this morning & it is brilliant!! I am really impressed with the speed of your service and your customer care. I will definitely be using your company again.
Thanks again
– Marie

I just wanted to let you know that I received the wolf last night and it’s perfect. Thanks so much for making everything work out. I’ll definitely use your company again.
– Thanks! Holly

I just had to tell you how excited I was to find my package @ the door this morning! The little plush Westie is absolutely adorable! I can’t’ wait to see her face on Christmas morning when she opens this precious treasure! I can’t thank you enough for such a wonderful product & quick shipping. I’ll be sure to recommend your site to my
Friends & Family.
– Sincerely, Donna

I have received my order. THANK YOU very much for all of your assistance. Your customer support is TOP NOTCH. The product is excellent!
– Thanks again! Anthony

Thanks very much Megan for your fabulous customer service! My 4 year old will be thrilled!
– Christine

Just wanted to say how much I love the site. You have a very wide variety of animals to choose from at great prices, and even offer little educational tidbits in the item descriptions! 🙂

Thank you for all you have done! The parents-to-be received the animals today and love them. His favorite is the hippo, hers is the cuddly elephant. I will certainly recommend you to my friends!
– Tammy

I wanted to write and tell you how pleased I am with your service, and with the plush pacific octopus I purchased! It was shipped in around 3 days, and it’s absolutely gorgeous. If I need to buy another stuffed animal, I will be back here!
– Thanks, Amy

Thank you very much… I have to tell you the Prince Tiger is phenomenal… I and the recipient were totally impressed… You ladies and gentleman over there are doing a terrific and outstanding job.
– Thank you for everything, Douglas

The wolf came just in time and it is perfect! Thanks so very much!
– A Happy Customer, Cameron

We received our package today. Just what we expected from the picture. Thanks for the quick service. You have a great website. It’s very easy to use.
– Thanks again, Scott

Thanks for your help and concern, I know you did everything you promised and it is very much appreciated. I hope to do more work for you in the future.
– Best Elvis

Have just recieved te flamingo ive ordered, quick delivery, perfect condition.
– Many Thanks, Nick

Because of your fine customer service, I will gladly recommend your company to others. I do an awful lot of online purchasing and am quite pleased with the courteous and prompt service your company provides. Often, it is just that piece of the transaction that makes a customer decide where to shop.
Thanks again Megan. I am sure to do business with the “Zoo” again.
– Sincerely, Linda

We received the sea turtle yesterday, and my son loves it. He slept on it last night, so that has to be a good thing.
– Thanks so much! Jason

I bought one of your Dophin Toys awhile ago for a gift for someone. i just want to thank you for your service this person cant stop talking about it she loves it lol thanks and i hope to do more business with you in the future.

it’s Victoria from Melbourne, Australia. I received the Hansa red squirrel last week. It is so beautiful! I am so happy to have both the dog and the squirrel in my home now. Thank you for taking care of my orders and responding to my questions. Doing business with you was a pleasure and I shall keep your site favourited for any future purchases. Thanks again, wishing you all the best.
– Victoria

My order arrived today and I wanted to tell you how happy I am with it. The green parrot onthe swing was exactly what I have been looking for. I came much faster then I thought it would. Thank you for the great service and merchendise.

Kirk, I really appreciate this. It is really important for me because I will give my engagement ring on your product. I’m really excited you could send it to me Express.
– Regards! Rllop

Thanks Victoria! Always a pleasure ordering from your site, and I have been extremely satisfied with all my purchases thus far. Do keep it up
My gosh! This eagle is adorable! Accurate and plushily loveable. I’ll be a repeat customer in the future. Thank you for the fast shipping.
– Giselle

Just received the order today. How beautiful they all are! Better than I expected. We are using the 5 lambs for a school Christmas play and I was so excited to see that the legs are wired and can be put in different poses. Thank you so much for the prompt, quality service.
– Sharon

We received the package on Friday and I just wanted to let you know that both items are beautiful quality. The goose looks and feels so real we keep waiting for it to make sounds. I have already recommended your site to a friend and plan to continue spreading the word.Thank you very much for your attention with the shipping of these items and we will be back.
– Best, Lisa

I know most people usually write an email to customer service when they are unhappy but I had to write to let you know how happy I am with my purchase and with your company in general.

We received the bunny, 54″ Grandma Mocha , I was even happier than when I saw it on your site! It is absolutely perfect, so soft and cuddly, I can just picture her snuggling up to it when she falls asleep on Christmas!

Thanks so much for saving my husband and I and for allowing us to enjoy our daughter’s belief for another year! You guys are the real Santa’s Helper’s!
– Cassandra

thank you so much for the speedy shipping and for having such fantastic merchandise. I have been looking forever for a quality stuffed jaguar, and thanks to this place is a zoo, my daughter will be so happy next week on her birthday !!!!
– Thanks, Shannon

I received the Green feather bird, and it looks great. Thanks for the fast delivery. You have a very satisfied customer. Hope to conduct business again with your company in the future.
– Thanks, Daniel

I just wanted to thank you for the great service and getting me the seagull. I got it today and it was just what I wanted. I know it’s weird looking all over for a seagull but it’s for a joke for someone and I really needed to find one. It’s perfect and thank you very much. I appreciate the quick replies to my e-mails, the fast delivery, and everything.
– Thanks again! Beth

Thank you so much. They arrived very quickly and I am so pleased with the quality.
– Amy

I am in receipt of one darling stuffed elephant and stand amazed at the quickness of your delivery!!!! She/he arrived Monday!!!!!!!!!! WOW!!!!!!!!!!!!! I have NEVER received anything from anywhere that quickly. Thank you so very much for not only the merchandise, but the whole experience of shopping your website.
A very satisfied customer,
– Carol

Thank you so much for your amazingly speedy service. I receive the guinea pigs today. I couldn’t believe it. And they are both so cute. My daughter will love them. She wanted a real one, but since we already have 2 dogs and 2 cats she asked for a stuffed one from Santa. Thanks again. I will be sure to pass the word and will be back to your site in the future.
– Deanna

I received the stuffed armadillo today! It is fantastic! My daughter will be thrilled at Christmas – she loves armadillos! This is the first one I’ve ever seen that looks so realistic. Thanks so much. If there is any rating system site you would like me to comment at, let me know (I know a lot of businesses do that online these days).
Have a happy holiday season!
– Susan

Hi Kirk. I received my order, and I am so pleased! I’m always hesitant to use an internet company I’m not familiar with, but you guys were so prompt and I am thrilled with the quality of the stuffed cheetah. I will not hesitate to use you again. Next year I hope I can afford to buy the large stuffed cheetah for my niece, who is crazy about jungle cats. She is going to be so excited when she gets this.
– Thanks again. Gail

Please extend my feedback on this product. I was thrilled at the quality, especially for this price. I’ll be referring this website to anyone interested in unique stuffed animals.
Thank you so much.

Just want to report that the package arrived ahead of expected time, and that the item was incredibly well receieved. Thank you so much for your great communication and your diligence on getting the item out on time. Your customer service was wonderful and I’ll share this with all my friends. Again, thanks so much…
– John

Wow..that would be great. You truly have excellent customer service.
Thank you so much.
– Nain

I just wanted to let you know that I received the otter today and am very pleased. I am amazed by how fast your shipping was. Thank you for the merchandise.
– Sincerely, Ryan

Flippin Eck! I just have to say that yours was the best service I’ve ever had! Not only were the replies quick and friendly but the postage was cheap and the delivery time was the quickest I’ve ever had from outside the country! And to top it all off, the wolf was completely cute! Thank you VERY much for everything. I would not hesitate to buy from you again, or recommend you to others for that matter.
– Thanks again Lisa :O)

y nephew Eric received his stuffed Jaguar today and it was a hit. I am so pleased to have ordered from you. The care you took for getting the package out in such a timely manor is really appreciated.
– Thanks again, Deborah

You have great customer service!!!! We received the Panda Bear yesterday. Thank you very much. She was so excited when package arrived.
– Thanks again…Rachel

Hi guys!!I just have to tell you that I ordered one of these earlier this week. It came so quickly and it is so adorable I just had to order another.
– Thanks! Happy Holidays, Cindy

Just a short note to say thank you for the speedy and safe delivery of the Clown fish which i recently ordered from yourselves. I am really pleased with it and am sure my husband will be equally delighted Christmas Morning. No doubt, after receiving such quality service and produce from you, we will have no hesitation in placing future orders.
Once again, thank you.
– Louise

The Octopus I ordered arrived today with no problems at all. Thanks for the great service – My niece will love it come Christmas morning!
– Cheers, Geoff

Dear Kirk, what a star! the apes arrived today and are just superb!! your web site does not do them justice! Annie will be so excited on Christmas day, Thank you once again I’ll certainly recommend you to everyone!
– Best wishes Helen

Ordering from you was a great experience. The bear that I ordered was delivered within a week or so. It was exactly what I thought it was going to be. Sometimes I am leery of ordering online because you cannot touch and feel the product. I really liked the bear a lot and would order from you again and again.
Thank you!
– Todd

Kirk, Thanks alot, your service was great. Emails like the short one you sent me really make for happy customers. And the bear arrived exactly when you said.
– Thanks again -Dave

I received the Manantee that I ordered. I am incredibly pleased and more than satisfied with my purchase. It far surpassed my expectations!
– Thank you! Bill

OH MY GOD-OH MY GOD-OH MY GOD!!!!! I LOVE YOUR WEBSITE!!!!! THE ANIMALS ARE SO LIFE LIKE!!!!!!! I AM A SUPER, HUGE, MEGA MONKEY/PRIMATE LOVER, AND IF I HAD THE MONEY (and if i were a grown up) I WOULD BUY EVERY SINGLE ANIMAL UNDER THE MONKEYS AND APES CATEGORY!!!!!! I JUST WANTED TO TELL YOU THAT.-MONKEY LOVER FOR LIFE

Got our kitty today. So very cute and so lifelike.I even had my real kitty check it out and he was very impressed.So, I think I know where I’m going to do my Christmas shopping this year….its with you!
– Thanks so much. Joey

I ordered a cat for my niece, who is nutz about them, and is going off to college without them…. lots. So I thought I would send her a stuffed cat to take with her and help her through any homesickness she may encounter as an only child going off to college and away from home for the first time. You can’t imagine how excited I was to open my order from you. This cat is so lifelike and cuddly I almost wished I had ordered two of them. Thank you so much for the ease of ordering, the quality of your product and the speediness of delivery. I will be ordering from you again. I have bookmarked your website and will highly recommend you to others.
– Roz

Thanks for your prompt attention. The order arrived just in time! I will spread the word that not only do you have high quality products but excellent customer service. You have made one soldier very happy that although he couldn’t join his Goddaughter’s 1st birthday celebration, his gift was there.
– Sincerely, Jill

Good morning… Thank you for your quick responses. While I was away at work yesterday, my brother intercepted the package. I just opened it now. I am completely satisfied with the product. I will most likely order from your store again in the future.
– Thank you again. -li-

I just received my order and the animals are great! I wasn’t certain about ordering them without seeing them in person, but I was pleasantly surprised-especially the monitor lizard.
– Sharon

Thank you for your great help in getting our rabbits out to us. They arrived this morning and are adorable. Thanks for going the extra mile for us by arranging to have them shipped 2-day air. We realize that our request was a last-minute order and we appreciate your assistance. We are a themed event producer and frequently have last-minute events come up and it is a pleasure working with a company like yours who will work with us to get the product we need to us in a hurry. You can be sure that we will check with you when we need some more plush animals.
– Virginia

I’m extremely pleased with the order and the quick shipment. Keep up the great work. I’ll keep you guys in mind next time.
Take care!!
– Teresa

My gibbon arrived in the am mail and he’s perfect. Thank you again for your excellent service.

Thank you for your email and your quick response to my order! My little girl just loved the animals, which we received today. I will certainly return to your site again, as she always has us on a hunt for interesting stuffed animals (she’s a future vet, I just know it!)
– Thanks again, Dawn

Received my order today… what wonderful service!! I will recommend you to all my animal-loving friends…
– Thank you again, Janie

Just a note to confirm that the rabbit was received yesterday, with great delight on her part. Thanks for a swift and competent service. The rabbit is reported to be ‘adorable’ and of ‘excellent quality’, so further orders will likely follow in the near future. Look forward to doing further business.
– Regards, Keith

Just a line to thank you for your personalized acknowledgement of my order. That’s a rare thing to do, and I truly appreciate it. I much look forward to my Kathleen having her little Spotted Genet. What a fascinating and wonderful-looking animal, one that I’d never heard of, but it seems perfect for the recipient.
– Again, thanks. Clarence

We wanted to thank your company very much for the efficient manner in which you run your business. We ordered the baby George orangutan last Wednesday evening, and received it on Saturday afternoon, in perfect time to give it as a gift. The quality of the animal is quite excellent and also adorable. Once again, we wanted to thank you for your excellent service, informative website, and wonderful quality merchandise.
– Bonnie and Mark

I received the dappled today. Thank you very much for your quick reply and expedited services. I am very happy with the product as well as with your business. As for the extra pony, I assure you it will go to a child that truly appreciates it. I would like you to know that your site will be the first thing I turn to for any future stuffed animal purchases.
– Thank you again for everything. Clint

You’ve made me a Valentine’s Hero! Thanks so much for sending the fox I ordered last week. My girlfriend was thrilled. Everything worked out better than I could have hoped. Thanks again, and I’ll definately throw some people your way for future gifts.
– Thanks, Kenneth

Thank you for your prompt handling of my order. The platypus arrived in two days and it is just as described and pictured on your site. So nice to do business with you.
– Sincerely Mary

My boss called to say the package just arrived. He is VERY impressed and said he wants one for himself! You came through with flying colors and I think that I’ve just become his personal shopper 🙂 I’m telling everyone about you!
– Much Thanks. Cheri

Wow! I’m impressed with your quick response to my order. Thank you so much for letting me know that my groundhog should be here by Friday. It will be given to a very special person for a very special birthday.
– Thanks, Cathy

Thank you so much for all of your help. The hippo arrived on time and it was a BIG hit!!!!! Thanks for being so nice.Happy New Year.
– A happy customer, Rachel

The aardvark arrived at Bob’s house this week – he absolutely loves it!! He named him Aarthur and has trouble keeping the cats from sleeping on top of him.
Thanks for the quick and friendly service!!
– Katie

holy cats!@ that was a fast response, thanks a million, you folks are the only people that I could find on the internet that had that particular bear from JAAG everyone else was out of stock.
– THANKS!!! Ryan

Thanks for the speedy shipoutI shall definitly be comming back to your sitefor all my stuffed animal needs 🙂
– Peace, Marcus

You have no idea how happy my daughter will be Christmas morning with her hippo. I have looked for 6 months all over NYC and the looks I have gotten, I guess there are a lot of people who do not have children who adore all animals.
– Thank you and Google for finding you. The Gemo’s

Just want to tell you how pleased I am with your company. My order arrived very quickly, and the eagle itself is absolutely one of the best I have purchased (and I have purchased a lot!). I definitely will be ordering much more from your company.
– Thanks again, Sheri

I just wanted to thank you for being so accomodating and shipping out the plush Jaguar toy overnight, it arrived safely today. My new nephew “Jackson” (hence the Jaguar) will be sure to love it!
– Sincerely, Brian

Got it! Thanks — that was fast. You wouldn’t believe it, but I’m going to score huge points with a hot chick on account of this thing.
– Steve

I received my husky dog today and I am so thrilled with it!!! It’s the best stuffed animal that I’ve ever bought. I just wanted to let you know that I will recommend you all to my friends and family.
– Thanks again, Peggy

Thank you. We received Minky today. He is wonderful. My kids are thrilled.
– Have a great day. Janet

Love your site…and I am collecting these animals to build a sort of Wildlife/Marine Life sanctuary so you’ll probably be hearing from me again soon. I got a baboon from you that I love.
– Karen

Thank you for the quick response! We will be watching for it tomorrow. I appreciate your care in shipping this out – it means a lot. There has been much anxiety over this. I ordered the gift as a favor for an elderly neighbor for her granddaughter.
– Best regards, Carrie

Thanks again for all your trouble in shipping the Jumbo Minky!!! It got there okay and has been appreciated and enjoyed a great deal from what I have heard. I really appreciate all your trouble!!!
– Greg

I meant to reply sooner…forgive me for being so slow. We all love the owls – they look so real! The brown one looks more at home in our corner of the world, but the white one is a real eye-catcher. Thank you for your recommendations and all of your help.
– Thanks again, Denise

I received my Seal last Friday morning around 9am! I was off work last Wed thru Friday. I can’t believe how fast I received my order! Great job! Thanks so much for the fast service! I have him here at work on my computer watching me while I work! He is so cute! I enjoyed doing business with your Company and I might just order something else in the future.
– Have a good day, Peggy

Thank you! The effeciency is GREATLY appreciated.
– Whitney

Thank you for the prompt and easy delivery. This was greatly appreciated, and I was quite surprised with the service of your company. I will order from Thisplaceisazoo again. I am very impressed. Thank you.

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